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Frequently Asked Questions

What types of hearing aids are available at Helix Hearing in Warragul?

At Helix Hearing in Warragul, we offer a variety of hearing aids to suit different needs and preferences. Our range includes behind-the-ear (BTE), in-the-ear (ITE), receiver-in-canal (RIC), and completely-in-canal (CIC) hearing aids. Each type is designed to provide the best possible hearing experience based on your specific hearing loss and lifestyle.

How do I know if I need a hearing aid?

If you frequently ask people to repeat themselves, struggle to hear in noisy environments, or feel that conversations are muffled, it might be time for a hearing assessment. Our audiologists in Warragul can conduct a comprehensive hearing test to determine if a hearing aid would benefit you.

What services does Helix Hearing in Richmond offer for hearing aid users?

Helix Hearing in Richmond provides a full range of services for hearing aid users, including hearing aid fittings, regular check-ups, and ongoing support. Our team ensures your hearing aids are perfectly tuned to your needs and provides maintenance and troubleshooting support.

Can I trial a hearing aid before purchasing in Richmond?

Yes, Helix Hearing offers trial periods for hearing aids so you can experience their benefits in your daily life before making a commitment. Visit our Richmond clinic to learn more about our trial options and find the right hearing aid for you.

What does a hearing check at Helix Hearing in Gippsland involve?

A hearing check at Helix Hearing in Gippsland includes a detailed assessment of your hearing ability. Our audiologists will conduct a comprehensive hearing test to determine the type and degree of hearing loss, if any.

How often should I get my hearing checked?

It is recommended to have your hearing checked annually, especially if you are over 50 or have a history of exposure to loud noise. Regular checks help in early detection and management of hearing loss.

Are hearing tests at Helix Hearing in Gippsland suitable for children?

Yes, Helix Hearing offers specialized hearing tests for children aged 9-months old and above. Our audiologists are trained to perform paediatric hearing assessments and provide a comfortable and friendly environment for kids.

What should I expect during a hearing test at Helix Hearing?

During a hearing test at Helix Hearing, you will undergo several evaluations to assess your hearing capability and ear health. This includes pure-tone audiometry, speech tests, and middle ear assessments. The process is painless and helps in creating a tailored hearing care plan.

How long does a hearing test at Helix Hearing in Richmond take?

A comprehensive hearing test at Helix Hearing in Richmond typically takes about 45 minutes to an hour. This allows our audiologists enough time to thoroughly evaluate your hearing and discuss the results with you.

What should I bring to my hearing test appointment in Richmond?

Bring any previous hearing test results, a list of medications you are currently taking, and details of any hearing issues you have been experiencing. This information helps our audiologists provide the best possible care.

Can I book a same-day hearing test at Helix Hearing in Warragul?

While same-day appointments may be available, it is best to call ahead to ensure availability. Helix Hearing strives to accommodate urgent needs and will do their best to schedule a convenient appointment for you.

What are the signs that I need a hearing test?

Common signs include difficulty understanding speech, frequently asking others to repeat themselves, turning up the volume on devices higher than usual, and feeling that people are mumbling. If you notice these signs, it’s time to schedule a hearing test.

What services does the audiologist in Richmond provide?

At Helix Hearing in Richmond, our audiologists offer comprehensive hearing care services, including hearing assessments, hearing aid fittings, tinnitus management, and earwax removal. Our experienced team uses state-of-the-art equipment to ensure accurate diagnoses and effective treatments.

How can I schedule an appointment with an audiologist in Richmond?

You can schedule an appointment by visiting our website and filling out the online booking form, calling us directly at 03 9967 6160, or stopping by our clinic at 449 Swan St, Richmond. We strive to accommodate your needs promptly and provide the best hearing care possible.

What should I expect during a hearing test at Helix Hearing in Bairnsdale?

During a hearing test at our Bairnsdale clinic, you will undergo a series of evaluations, including pure-tone audiometry, speech tests, and middle ear function assessments. These tests help us determine the type and degree of your hearing loss, if any, and allow us to tailor a suitable treatment plan.

Are hearing tests at Helix Hearing in Bairnsdale suitable for all ages?

Yes, we provide hearing tests for individuals of all ages, from infants (>9 months old) to seniors. Our audiologists are skilled in conducting paediatric hearing assessments as well as adult and workplace hearing evaluations.

How often should I have a hearing test in Sale?

It is recommended to have your hearing tested annually, especially if you are over 50 or have been exposed to loud noises. Regular hearing tests help in the early detection and management of hearing loss.

Can I get a same-day hearing test appointment in Sale?

While same-day appointments may be available, it is best to call ahead to confirm availability. Our clinic in Sale aims to accommodate urgent needs and schedule convenient appointments for our patients.

What qualifications do the audiologists at Helix Hearing Narre Warren have?

Our audiologists in Narre Warren hold master’s degrees in audiology and are experienced in providing comprehensive hearing care. They are committed to ongoing education and staying updated with the latest advancements in hearing technology.

What makes Helix Hearing’s audiologists in Narre Warren different?

Helix Hearing’s audiologists are independent professionals not affiliated with any hearing aid manufacturers. This allows them to offer unbiased recommendations tailored to each patient’s unique needs, ensuring the best possible hearing solutions.

What types of hearing aids are available at Helix Hearing in Bairnsdale?

At Helix Hearing in Bairnsdale, we offer a range of hearing aids, including behind-the-ear (BTE), in-the-ear (ITE), receiver-in-canal (RIC), and completely-in-canal (CIC) models. Each type is selected based on your specific hearing needs and lifestyle.

How can I try hearing aids before purchasing in Bairnsdale?

We provide trial periods for hearing aids to ensure they meet your needs. During the trial, you can experience the benefits of different models in your daily life. Visit our Bairnsdale clinic to learn more about our trial options.

How do I choose the right hearing aid at Helix Hearing Narre Warren?

Our audiologists will help you choose the right hearing aid by assessing your hearing loss, lifestyle, and communication needs. We provide personalized recommendations and offer a range of hearing aids to ensure the best fit for you.

What support is available after getting hearing aids in Narre Warren?

After receiving your hearing aids, we offer ongoing support, including regular check-ups, adjustments, and maintenance services to ensure your hearing aids continue to function optimally.

What is included in a hearing test at Helix Hearing in Narre Warren?

A hearing test at Helix Hearing in Narre Warren includes a detailed evaluation of your hearing abilities, middle ear function, and speech understanding. Our comprehensive approach ensures accurate diagnosis and effective treatment plans.

How can I prepare for a hearing test in Narre Warren?

To prepare for your hearing test, bring any previous hearing test results, a list of current medications, and details of any hearing issues you have been experiencing. This information helps our audiologists provide the best care.

What makes Helix Hearing in Traralgon unique for hearing tests?

Helix Hearing in Traralgon is equipped with state-of-the-art technology and staffed by experienced audiologists who provide thorough hearing assessments and personalized care. Our commitment to independent practice ensures unbiased recommendations.

How do I book a hearing test in Traralgon?

You can book a hearing test by visiting our website, calling our Traralgon clinic directly, or filling out the online booking form. We aim to make the appointment process as convenient as possible for our patients.

What hearing aid options are available at Helix Hearing in Moe?

At Helix Hearing in Moe, we offer various hearing aid options, including BTE, ITE, RIC, and CIC models. Our audiologists will help you choose the best option based on your hearing needs and lifestyle.

How does Helix Hearing in Moe ensure proper fitting of hearing aids?

We ensure proper fitting of hearing aids through a detailed assessment process that includes ear impressions if required for custom fittings, Real Ear Measurements to ensure your hearing aids are meeting the prescription level for your hearing loss, adjustments during the fitting appointment to ensure comfort and optimal performance, and objective testing to measure improvement to make sure your hearing aids are the right fit for you.

What is involved in a tinnitus test at Helix Hearing?

A tinnitus test at Helix Hearing involves a comprehensive assessment to determine the severity and nature of your tinnitus. Our audiologists use specialized tests to diagnose the condition and recommend appropriate treatment options.

Can tinnitus be treated at Helix Hearing?

Yes, Helix Hearing offers various treatment options for tinnitus, including sound therapy, counseling, and the use of hearing aids with tinnitus masking features. Our goal is to help you manage your symptoms effectively.

What ear wax removal methods are used at Helix Hearing?

Helix Hearing uses safe and effective ear wax removal methods, including microsuction and curettage. These procedures are performed by trained audiologists to ensure comfort and safety.

How often should I have ear wax removal performed?

The frequency of ear wax removal depends on individual needs. Some people may need it more frequently if they produce more wax or use hearing aids. Our audiologists can advise you on the best schedule based on your ear health.

Is ear wax removal at Helix Hearing in Melbourne safe?

Yes, ear wax removal at Helix Hearing in Melbourne is performed by experienced audiologists using safe techniques like microsuction, which minimizes the risk of damage to the ear canal and ensures effective removal of ear wax.

How can I book an ear wax removal appointment in Melbourne?

You can book an ear wax removal appointment by calling our Melbourne clinic, visiting our website, or filling out the online booking form. We offer flexible scheduling to meet your needs.

How can I find a hearing test location near me with Helix Hearing?

Helix Hearing offers hearing tests at multiple locations, including Richmond, Narre Warren, Bellerive, and Gippsland. You can find the nearest clinic by visiting our website and using the location finder or contacting us directly for assistance.

What should I expect during a hearing test at Helix Hearing?

During a hearing test, you will undergo a series of evaluations, including pure-tone audiometry, speech tests, and middle ear function assessments. These tests help determine the type and degree of hearing loss, if any, allowing our audiologists to develop a personalized treatment plan.

What is the difference between an ear test and a hearing test?

An ear test generally refers to a broader evaluation of ear health, including checks for ear infections, ear wax build-up, and other issues. A hearing test specifically assesses your ability to hear and understand sounds. At Helix Hearing, we provide comprehensive ear and hearing assessments to ensure your overall ear health.

Can I get an ear test for my child at Helix Hearing?

Yes, Helix Hearing offers ear tests for children aged 9 months old and above. Our audiologists are trained to handle paediatric assessments, providing a comfortable and thorough evaluation of your child’s ear health and hearing ability.

What does a hearing test for kids at Helix Hearing involve?

A hearing test for kids at Helix Hearing includes a detailed history of hearing and ear health, pure-tone audiometry, middle-ear function tests, and speech audiometry depending on the child’s age. These tests help identify any hearing issues early on.

At what age should my child have their first hearing test?

In Australia, infants undergo hearing screenings at birth. As they grow, it is important to know that regardless of age, it’s recommended to have your child’s hearing tested if there are any concerns about their hearing ability. Regular screenings are advised as they grow to monitor their ear and hearing health and address any issues promptly.

Why is it important to have a hearing loss test?

It is important to have a hearing loss test to detect any issues early, allowing for timely intervention and treatment. Early detection can prevent further deterioration, improve communication abilities, and enhance overall quality of life.

How can I find a hearing screening near me?

You can find a hearing screening near you by visiting Helix Hearing’s website and using the clinic locator tool. Helix Hearing has multiple locations across Gippsland, Melbourne, and Tasmania, making it convenient to find a clinic close to you.

What are the benefits of regular hearing screenings?

Regular hearing screenings help in early detection of hearing loss, allowing for prompt management and treatment. This can prevent further hearing deterioration, improve communication, and enhance overall quality of life.

What features do Phonak hearing aids offer?

Phonak hearing aids offer advanced features such as automatic adaptation to different sound environments, Bluetooth connectivity, rechargeable options, and advanced noise management. These features enhance listening comfort and clarity.

How can I try Phonak hearing aids at Helix Hearing?

You can schedule a consultation with our audiologists to discuss your hearing needs and trial Phonak hearing aids. Helix Hearing offers trial periods to ensure the hearing aids meet your expectations before making a purchase.

What makes Signia hearing aids unique?

Signia hearing aids are known for their innovative technology, including advanced sound processing, natural sound experience, and sleek designs. They also offer features like direct streaming from smartphones and rechargeable options.

Can I get a custom fitting for Signia hearing aids at Helix Hearing?

Yes, Helix Hearing provides custom fittings for Signia hearing aids. Our audiologists will take impressions of your ears to ensure a perfect fit and optimal performance of your hearing aids.

What are the benefits of using Starkey hearing aids?

Starkey hearing aids offer benefits such as advanced noise reduction, wireless connectivity, personalized hearing experiences, and health tracking features. They are designed to provide clear sound quality and improve overall hearing health.