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Expert Advice: When to Seek Professional Help for Earwax Removal

Posted On: May 16, 2024

Earwax, scientifically known as cerumen, is a natural substance produced by the glands in the ear canal. It plays a crucial role in protecting the ear canal from debris and infection. However, excessive buildup of earwax can lead to discomfort and even hearing loss. While many resort to DIY methods for earwax removal, there are instances where seeking professional help becomes necessary. In this comprehensive guide, we’ll explore the signs indicating the need for professional earwax removal and discuss the various methods available.

When do you need professional earwax removal?

Knowing when to seek professional earwax removal is crucial for ear health. While some buildup can be managed at home, certain signs indicate the need for professional help. Understanding these signs helps in making informed decisions about ear care. Here are some instances when you should seek professional assistance:

  • Persistent Symptoms: If you experience persistent ear discomfort, itching, or a feeling of fullness, it could indicate a buildup of earwax.
  • Hearing Loss: A sudden or gradual decrease in hearing ability may signal the presence of earwax blocking the ear canal. This especially may occur after swimming, as water can get trapped behind the ear wax.
  • Earache: Sharp or dull pain in the ear, sometimes radiating to the jaw or neck, can be a result of impacted earwax.
  • Tinnitus: Ringing, buzzing, or hissing sounds in the ear without an external source may be due to earwax buildup.

When should you consider seeking professional help for ear wax removal?

While mild cases of earwax buildup can often be managed at home with over-the-counter solutions or gentle irrigation with your General Practitioner, certain situations necessitate the expertise of a professional. These include:

  • Severe Pain: If you’re experiencing intense pain or bleeding while attempting to remove earwax at home, it’s crucial to seek professional assistance.
  • History of Ear Problems: Individuals with a history of ear infections, perforated eardrums, or ear surgeries should avoid self-administered earwax removal and consult a specialist.
  • Presence of Foreign Objects: If you suspect the presence of a foreign object in the ear or if earwax removal attempts exacerbate the situation, consult a professional immediately.
  • Impacted Earwax: When earwax becomes impacted, forming a hard plug that obstructs the ear canal, professional intervention is necessary to avoid complications.

Methods for Professional Earwax Removal

When it comes to managing ear health, knowing the right methods for professional earwax removal is essential. Excessive earwax buildup can lead to discomfort and hearing issues, making it crucial to seek expert help. At Helix Hearing our audiologists are trained to perform ear wax removal using the safest methods.


A safe and effective method performed by trained audiologists or ENT (Ear, Nose, and Throat) Specialists, microsuction involves using a gentle suction device to remove excess earwax. The specialist will wear magnifying lenses with a headtorch while performing microsuction to ensure they can see and remove the wax safely.

Manual Removal

In cases where earwax is particularly stubborn or impacted, a specialist may use specialised tools like curettes or forceps to manually extract the wax. Again, the specialist will be able to see and remove the wax safely and with minimal discomfort.


When it comes to earwax removal, knowing when to seek professional help is paramount for maintaining ear health and preventing complications. While DIY methods can be effective for mild cases, persistent symptoms or underlying ear conditions warrant the expertise of a trained professional. At Helix Hearing, we understand the importance of proper ear care and offer specialised services for earwax management, including microsuction and manual earwax removal. Don’t let earwax blockage affect your hearing and well-being – trust the experts at Helix Hearing for safe and effective earwax removal solutions.